This vehicle had an immediate recall due to a water leak that took over a week to repair (I was provided a courtesy car). As soon as I took back the vehicle, it started smoking. The following day, I was told that it was repaired and that the issue was a failed oil pan gasket.

I picked up the vehicle a week later as I was out of town when it was finally repaired.

The next day, the vista sunroof failed and was stuck open. They took it for another week to replace the motors. The first replacement motor from Ford arrived defective, so they took one out of another vehicle on the lot to replace on my vehicle.

A couple days before making my first car payment, it started making a metallic grinding sound when driving and all of the safety systems (Airbags, ABS, collision avoidance, traction control) failed. The entire dashboard was lit up with errors. I returned it for service again, and they had it for a week.

They replaced the driver side rear axle and could not seem to pinpoint the driver safety systems issues, but confirmed that they saw the issue. After multiple computer scans, they said that they reprogrammed a couple of the modules and that they believe this may have resolved the issue; but were not sure, as only time would tell. I was told that I could leave the car longer for them to test or drive away with it (they claimed it should be safe). I was tired of driving Enterprise rental cars, so I took it back (Friday, Sept. 9th 2017). After returning home and parking it, I noticed a wet musty smell and discovered that the driver and passenger floor mats were soaked, just like my 2015 model. I have left it with service again the next day and it will be gone for another week as I drive another courtesy car.